Refund policy

Carrier

Yanwen: Fully trackable
Unsuccessful delivery caused by buyer's Unclaimed / Refuse to pay duty / Incorrect address, NO return to sender service, buyer bears the responsibility
Full refund for item lost including shipping cost

SF-Express: Fully trackable
Unsuccessful delivery caused by buyer's Unclaimed / Refuse to pay duty / Incorrect address, NO return to sender service, buyer bears the responsibility
Full refund for item lost including shipping cost

ePacket: Fully trackable

Unsuccessful delivery caused by buyer's Unclaimed / Refuse to pay duty / Incorrect address, May provide return to sender service, original shipping cost non-refundable
Full refund for item lost including shipping cost

Post EMS: Fully trackable
Unsuccessful delivery caused by buyer's Unclaimed / Refuse to pay duty / Incorrect address, May provide return to sender service, original shipping cost non-refundable
Full refund for item lost including shipping cost

Aramex shipping agent is strongly recommended to Middle East customers, for more detail please access www.shopandship.com or contact us